Ellen is a mental health nurse. Brandon is a specially trained policeman. Together, they ride the streets of Toronto responding to 911 police calls involving “emotionally distressed persons.” Their mandate is not only to de-escalate crises, but to avoid unnecessary arrests and emergency room visits by providing appropriate referrals, services and resources within a patient's own community.
Ellen is a mental health nurse. Brandon is a specially trained policeman. Together, they ride the streets of Toronto responding to 911 police calls involving “emotionally distressed persons.” Their mandate is not only to de-escalate crises, but to avoid unnecessary arrests and emergency room visits by providing appropriate referrals, services and resources within a patient's own community.